Customer Promise

We believe that once you’ve heard a REL, you’ll absolutely love it. So, we created a risk-free buying experience AVAILABLE ONLY AT REL.NET in North America.

FREE SHIPPING

Ground shipping in the continental US for all items purchased at rel.net is on us. 24/7/365, no order minimum, no code required.

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60-DAY FREE TRIAL – FREE RETURNS

Try a new REL risk-free. Listen to your favorite tracks, watch your favorite movie or put on a game. If you don’t fall in love with the way your system sounds, return it for an upgrade or complete refund. We’ll even cover the return shipping.

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120-DAY PRICE PROTECTION

If the price of the product you purchased from rel.net drops in the first 120-days after your purchase, we’ll credit you the difference.

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LIFETIME CUSTOMER SUPPORT

From initial setup to troubleshooting a new component, to getting the acoustics just right in your new home, you have access to our customer service and tech team throughout your entire ownership.

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3-Year REL Warranty

We stand behind every REL we make with a 3-year parts and labor warranty on all subwoofers sold through our website or authorized dealers. So no matter where you buy, we’ve got you covered.

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