REL Acoustics, a manufacturer of high-end award winning sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 30 years, is seeking to hire a Sales Order Processor/Accounts Payable Specialist. This full-time position with benefits is located at REL Acoustics’ Berkeley, California office.
The primary focus of this position is to provide world class service to REL customers by quickly and accurately processing all customer sales orders and invoices. In addition, this position will process REL vendor invoices ensuring bills are recorded timely and accurately. A successful candidate will be one who pays close attention to detail and excels while multi-tasking. Candidate should have excellent written and communication skills, enjoy customer interactions, and take pride in providing customers and REL team members high-quality service. Candidates must be able to work well under pressure, complete daily tasks with minimal direction, and follow the processes established by REL.
Duties & Responsibilities
Sales Order Processing and Amazon Order Processing
a. Enter sales order information into REL’s accounting software according to customers purchase order
b. Communicate with customer to obtain any additional information needed to process order
c. Provide REL’s shipping agent with sales order request. Ensure appropriate shipping carrier and other customer needs are appropriately recorded and communicated
d. Provide customer with sales order acknowledgement
e. Resolve open issues with customers, REL’s shipping agent, and REL’s sales and administrative team
f. Prepare and distribute ad-hoc open sales orders/stock reports
g. For new customers, communicate with customer credit references to complete customer application process
a. Review invoices for billing accuracy; accurately code and record invoice into REL’s accounting software, ensure invoice is approved by management/budget owner
b. Print and mail check disbursements. File AP invoices with check stubs
Other General Accounting and Administrative Support:
a. Raise issues of concern to management timely
b. Manage the office telephones to ensure calls are received timely, company voicemail messages reflect the appropriate out of office greetings, and that company voice messages are returned within 24 hours
c. General office duties
Qualifications and Core Competencies
a. Ability to accurately complete all processes quickly and consistently and to minimize errors and omissions
b. Excellent customer service and critical thinking skills
c. Excellent verbal and written communication skills. Ability to effectively communicate with people at all levels and from various backgrounds
d. Strong organizational skills; able to manage priorities and workflow with minimal direction
e. Ability to work independently and as a team player who can work well in a multitasking office environment
f. Acute attention to detail
g. Positive attitude with desire to help solve problems and meet customer or other company needs.
h. Positive, enthusiastic, possess the ability to work in office environment that requires deadlines and has a high level of professionalism
i. Possess the computer skills necessary for effective job performance- including mastery of company internal software and services hosted via the internet
j. Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
k. QuickBooks or similar software experience a plus
l. Degree or related work experience a plus
Interested applicants should send a resume to [email protected]. Please no phone calls. NO RECRUITERS. We are looking to hire immediately.